Terms of Service

Welcome to Synology Cloud² Service! Thanks for your use of our products and Synology Cloud² ("Synology C2"). By using Synology C2, you are agreeing to be bound by these terms below and form a contract with Synology, which will apply to your use of Synology C2. Before your use of Synology C2, please read them carefully. If you do not agree to either of these terms, please do not use Synology C2.

Synology C2 is provided by Synology Inc. ("Synology"), located at 3F-3, No.106, Chang An W. Rd., Taipei 103, Taiwan and is very diverse, so sometimes additional terms or requirements (including age requirements) may apply, which will be available with the relevant services or products , and become part of your agreement with us if you use those services.

  1. Use of Synology C2

    1. When you upload, store, submit, send or receive any content to or through Synology C2, your title or right to the content does not change at all. But you give us permission to use the content solely for the purpose of providing our services to the necessary extent, including storing and displaying thereof. We will not deliver any of your content to any third party without your permission.
    2. You are solely responsible for the content you upload to the Synology C2 and assume all risks associated with it, including any intellectual property or other legal claim by any third party. By storing your content with the Synology C2, you warrant and represent that the content is owned, licensed or lawfully obtained by you and that storing or uploading your content with the Synology C2 doesn't conflict with any licenses you've granted to others or been granted by others.
    3. If we learn that any of your content, or your storing or uploading to the Synology C2 is or is alleged violating law, infringing or misappropriating the rights of any third party or otherwise violating any material term of your agreement with Synology or any third party, we will remove the content you stored on Synology C2. We assume no liability for any content that you or anyone else stores or upload to Synology C2. You must follow any policies or guidelines made available to you within the Synology C2.
    4. You shall not misuse our Synology C2, such as interfere with Synology C2 or try to access it using a method other than the interface and the directions or instructions that we provide. You are allowed to use our Synology C2 only as permitted by law, including but not limited to applicable export and re-export control laws and regulations. We may suspend or stop providing our Synology C2 to you if you do not comply with any of our terms or policies or if we decide to investigate the suspected misconduct of you.
    5. When you use of Synology C2, you may not (i) engage in, facilitate or further unlawful conduct; (ii) damage, disable, overburden or impair Synology C2 or interfere with anyone's use and enjoyment of Synology C2; and (iii) use Synology C2 in a way that harms Synology, Synology's affiliate, package developer, or any customer of Synology; (iv) use Synology C2 in any way for any commercial purpose.
    6. Certain content displayed in our Synology C2 is not owned by Synology. The entity that makes it available is the party to be responsible for the content. Synology assume no liability thereof. Your use of the displayed content shall be your responsibility and liability solely.
    7. We may send you service announcements, administrative messages, and other information in connection with your use of the Synology C2. You may choose not to receive some of those communications.
    8. When you use of Synology C2, you shall (i) obey the applicable laws or regulations; (ii) comply with any codes of conduct or other notices we provide; and (iii) promptly notify us if you learn of a security breach related to Synology C2.
    9. When you use of Synology C2, you shall (i) obey the applicable laws or regulations; (ii) comply with any codes of conduct or other notices we provide; and (iii) promptly notify us if you learn of a security breach related to Synology C2.
  2. Privacy and Intellectual Property Rights Protection

    1. For the purpose of providing Synology C2, Synology will collect certain your personal information from your account with Synology C2 and will be subject to the Synology Privacy Statement (https://www.synology.com/en-global/company/legal/privacy) which explain how we treat your personal data and protect your privacy when you use Synology C2. By using Synology C2, you agree that Synology can collect and use your personal data solely in accordance with Synology privacy policies.
    2. Your use of Synology C2 does not license you any right of our intellectual property rights in Synology C2 or the content thereof you access. You may not use any of the content from our Synology C2 unless you obtain permission from its owner or are otherwise permitted by law. You are not licensed to use any branding or logos used in our Synology C2 and shall not remove, obscure, or alter any legal notices displayed in or along with our Synology C2.
  3. Modification of our Service

    1. Synology C2 is constantly under improving and maintenance and it will be changed accordingly at any time. Without advance notice to you, we may add, modify or remove part or all of the functionalities or features available in Synology C2, and may also suspend or stop providing part or all of the services to you, or add or create new limits to your use of our services at any time.
    2. You can stop using our service at any time. During the maintenance period the C2 service will be temporarily unavailable.
  4. Suspension and Termination of Synology C2

    1. In order to protect Synology C2 and its customers, without any advance notice to you, Synology may a) modify any content of Synology C2, delete features, cancel, suspend or terminate your access to Synology C2 at any time; b) remove any package from Synology C2, or suspend the Synology C2, for any reason.
    2. Upon cancellation, suspension or termination, your right to use Synology C2 stops right away. Once Synology C2 is cancelled, suspended or terminated, any data you have stored on Synology C2 may not be retrieved later. You must have a backup of your data stored or uploaded on Synology C2 at any time.
    3. Upon cancellation, suspension or termination, your right to use Synology C2 stops right away. Once Synology C2 is cancelled, suspended or terminated, any data you have stored on Synology C2 may not be retrieved later. You must have a backup of your data stored or uploaded on Synology C2 at any time.
  5. Age Requirement for Your use of Synology C2

    1. For using of Synology C2, you must be at least 13 years old. If you are 13 years old or more but still under the age of majority in your country, you should review these Terms of Service with your parent or guardian and make sure that you and your parent or guardian understand all of them.
  6. Change to These Terms of Service

    1. Synology retains the right to change these Terms of Service. If any term thereof is changed, we will post a notice on the Synology C2 or otherwise notify you that these Terms of Service has been changed. If you do not agree to any of the changes, you must cancel and stop using Synology C2 immediately. If you do not stop using Synology C2, your continuing use will constitute your acceptance of the changed terms, and the changed Terms of Service will apply to your use of Synology C2 after the date of the change.

    1. Synology provides the Synology C2 using a commercially reasonable level of skill and care, but make no commitments or provide no warranty about the accuracy or timeliness of content available in Synology C2 or any package therein, the specific function of the services, or their reliability, availability or ability to meet your need. We provide Synology C2 and either of the packages therein "as-is," "with all faults" and "as available." You may have additional consumer rights under your local laws that this contract cannot change. We exclude any implied warranties including those of merchantability, fitness for a particular purpose, workmanlike effort and non-infringement, unless otherwise required by the applicable law.

    1. To the extent permitted by law, Synology and its affiliates shall be liable for no losses or damages incurred to you by your use of Synology C2 or the package therein, no matter whether direct or indirect and regardless of the form of action whether in contract, tort (including negligence), strict liability or otherwise, including, but not limited to , loss of revenues or anticipated profits, or loss of your data, use, goodwill, or other intangible losses resulting from a) your access to, use of, inability to access, or inability to use Synology C2; b) any third party conduct or content displayed on Synology C2, including any defamatory, offensive, or illegal conduct of third parties; or c) any unauthorized access, use, or alteration of your content stored or uploaded to Synology C2, even if we have been advised of the possibility of such loss or damages.
  9. Scope of application limitation

    1. The Section 8 applies to anything related to (i) Synology C2, (ii) Synology Package, Third-Party Package or any third-party conduct,(iii) viruses or other disabling features that affect your access to or use of Synology C2, (iv) incompatibility between downloaded packages and other service, software and hardware, (v) delays or failures you may have in initiating, conducting or completing any transmissions, downloads or transactions in connection with Synology C2 or a package in an accurate or timely manner, and (vi) claims for breach of contract, breach of warranty, guarantee or condition, strict liability, negligence or other tort. Please be advised that the limitation also applies even if Synology knew or should have known about the possibility of any damages.
  10. Contract Interpretation

    1. All parts of this contract apply to the maximum extent permitted by law. If a court decides that any part of this contract cannot be enforced, the part will be replaced by the terms that most closely match the intent of that we cannot enforce, but the rest of this contract will not change. This is the entire contract between you and us regarding your use of Synology C2. It supersedes any prior contract or statements regarding your use of Synology C2.
  11. Governing Law

    1. Please be advised that the laws of the Republic of China (Taiwan) will govern the interpretation of this contract and any terms thereof, and that any claims arisen therefrom, without regard to the conflicts of law's provisions thereof, shall be brought in the Taipei District Court exclusively. You agree to submit the personal jurisdiction to the court.
  12. Assignment

    1. This contract or any part thereof, any rights to use Synology C2 or any part of Synology C2 may not be assigned to any other person, either temporarily or permanently.
  13. Notices

    1. Your Notices to Us: You may notify us in the form required in http://www.synology.com/company/contact_us. We do not accept e-mail notices.
    2. Our Notice to you: Consent Regarding Electronic Information. This contract is in electronic form. We will send you certain information regarding Synology C2 that the law requires us to send you. We may send you this information in electronic form by (i) by e-mail at the e-mail address you specified when you signed up for your use of Synology C2, if so required; (ii) by access to a Synology web site that will be designated in an e-mail notice sent to you at the time the information is available; (iii) by access to a Synology web site that will be generally designated in advance for this purpose; or (iv) by a prompt notification message upon launching Synology C2.
    3. Notices provided to you via email or pop-up notification messages will be deemed given and received on the date when the notification was sent out. As long as you can access and use Synology C2, you have the necessary software and hardware to receive these notices or message while your use of Synology C2. If you do not consent to receive any notices electronically, you must stop using Synology C2.
    4. Copyright and Trademark Notices. All contents of Synology C2 are Copyright © Synology Inc. and other copyright owners. Copyright and other intellectual property laws and treaties protect any software or content provided as part of Synology C2. The names of actual companies and products mentioned in Synology C2 may be the trademarks of their respective owners. Any rights not expressly granted herein are reserved.
  14. Support

    1. Customer support for Synology C2 is available at [http://www.synology.com].