C2 Surveillance

C2 Surveillance is planned to exit beta testing on October 31, 2022. Before that, users can test C2 Surveillance for free.

Users that subscribe before October 31, 2022 can enjoy early bird pricing.

The requirements for the C2 Surveillance free trial are the following: Have Surveillance Station 9.0 official or above installed, have a Synology Account, and have a payment method added to your account.

The video sharing feature is coming soon. When it is available, users will be able to share recordings with anyone and restrict their access at any time. The shared video will be accessible until recordings are rotated according to users' subscription plan (7 days or 30 days).

In a stable network environment, it only takes a few seconds for the camera recordings to be uploaded and stored.

Our cloud servers are located in Germany and the United States. Users are free to choose which of the servers their data is stored on.

No, only footage from paired cameras in Surveillance Station are uploaded to C2 Surveillance.

Fair use limits may be exceeded when stored streams are excessively high in bitrate or when events exceed four hours in length. In these cases, upload speeds will be capped. To remove the cap, we suggest you lower your camera bitrate or check your event detection settings to make sure they are configured properly and not triggering excessively. The restriction will be removed in one to two days upon correcting the excessive usage.