Surveillance365 Experience the power of cloud-native video security Watch video See pricing options
Camera-to-CloudBack Up Recordings from NAS
Effortless VSaaS for modern surveillance deployment Simplified management Enjoy effortless setup and maintenance, with no need for on-prem server. Ultimate security Benefit from built-in safeguards for ensured privacy and reliability. Seamless scalability Leverage bandwidth-friendly performance for large scale deployment. Flexible plans Access cloud management for free or unlock cloud backup feature. Perfect for challenging scenarios Require fast and easy setup Sites may require fast and easy setup, whether temporary or permanent such as construction sites. No dedicated IT staff Businesses and schools without dedicated IT staff need an easy-to-deploy cloud surveillance solution with automatic updates. Multi-site management Retail chains require scalable surveillance that can easily expand without the need for managing on-prem servers. Simpler, but just as powerful Experience seamless, cloud-native video security with Surveillance365 — no hidden costs, no additional servers, no complexity. Enjoy effortless camera management, edge AI capabilities, and remote access, all without extra licenses. See tutorial video Fast deploymentEdge-based analyticsScalable managementCloud backupIdeal for scenarios needing quick, easy setup or for those preferring a plug-and-play solution.Enhance security staff efficiency with AI features like people, vehicle, and intrusion detection, with no additional license needed.Manage multiple sites with user access controls and logs to prevent unusual activity.Videos are first saved to the camera’s microSD card, with optional cloud backup for extra security and storage flexibility. Manage security from anywhere The Surveillance365 app for Android and iOS enables monitoring and playback on the go. Learn more See the action live Watch up to 6 live feeds simultaneously. If an event catches your eye, play back the video for a closer look. Receive immediate, smart alerts Receive notifications on your phone the moment events are triggered. Quickly review the day's alerts with a few taps. On-the go camera management Speed up investigations by filtering results by time, camera, or detection type.

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 C2 encryption key Access Surveillance365 with your account, password, and a unique C2 Encryption Key known only to you, ensuring your footage is securely protected from leaks. Live stream protection Encryption secures your video by blocking access without a decryption key. Playback protection Encryption ensures recordings remain secure and unreachable without the decryption key. Ensuring data security and service availability Failover offline mode If network issues occur, Synology Cameras automatically switch to failover offline mode, ensuring live footage remains accessible for uninterrupted monitoring​. Multi-factor authentication Boost security with Multi-Factor Authentication (MFA) and automated account locking after repeated failed sign-in attempts. System logs & reports Facilitates detailed records for easy investigation of unusual account activities. Compliance and privacy Synology C2 cloud data centers are certified under ISO27001 and SOC2 Type II, and Synology Cameras comply with NDAA standard for robust security. Scale with ease As your business expands, Surveillance365 effortlessly scales with you. Enjoy bandwidth-friendly performance and powerful tools for seamless multi-site management.
Bandwidth-friendly, scale with simplicity Surveillance365's architecture is optimized to deliver the best user experience with minimal bandwidth usage, making it easy to scale.
Learn more Local streaming A peer-to-peer connection on the same local network keeps video streaming smooth and secure without using external bandwidth. Low bandwidth mode Save up to 50% bandwidth with minimal impact on video quality, making it ideal for low-bandwidth environments. Backup schedule Schedule cloud backups during off-peak hours to avoid bandwidth congestion. Seamless management Deployments that cover multiple sites demand powerful tools for user management and system updates. Granular privileges Configure individual privilege profiles for each team member to clearly define responsibilities and lower the risk of data breaches. Camera management With the site management structure, cameras can be managed independently by location, improving the efficiency of multi-site management. Effortless firmware update Enjoy long-term firmware support with regular security patches and updates from Synology. User management Leverage C2 Identity to achieve seamless integration with Windows Active Directory, allowing administrators to efficiently manage user identities. Flexible to your needs Tailor your VSaaS solution with our flexible options. Learn more Camera management Start for free and scale as your camera deployment expands. Cloud backup Subscribe by total capacity and assign backup to the most critical cameras. Surveillance365Business cloud-native video surveillance solution. Get Started Frequently asked questions Can I use a microSD card from a third-party brand with Synology Camera when using Surveillance365?
Yes, but we recommend using a Synology microSD card to ensure optimal compatibility and performance. If you choose a third-party card, we strongly recommend a high-endurance card that the manufacturer explicitly rates for continuous 24/7 surveillance recording, with at least a Class 10 (C10) / UHS-I (U1) / V10 speed rating and a minimum 10 MB/s write speed. Synology does not provide a compatibility list for third-party cards, and their stability and reliability are not guaranteed.
Can the same Synology Camera be added to both Surveillance Station and Surveillance365?
No, a camera can only be used on one platform at a time. To switch between platforms, change the camera’s mode between Surveillance Station and Surveillance365 in camera webUI.
Which Synology Camera supports Surveillance365 for direct-to-cloud feature?
For a complete list of compatible models and detailed setup requirements, please refer to this article.
How can I ensure sufficient network bandwidth and determine the microSD card and cloud storage capacity I need?
Use our Surveillance365 Deployment Evaluation Tool to assess how many Synology Cameras your network can support and calculate the required storage for both microSD cards and C2 Cloud. Surveillance365 also provides features to optimize bandwidth usage. Learn more.
Your NAS footage, doubly protected Bulletproof backup Keep your recordings safe from physical loss, theft, or damage. Wide compatibility Supports over 20,000 camera models via Surveillance Station. Intuitive management Monitor and manage your footage from anywhere with ease.
Add an extra layer of protection Compatible with Synology Surveillance Station, Surveillance365 allows you to store a remote copy of your NAS footage in the cloud, ensuring recordings remain accessible even if the local server is stolen or physically damaged.
See pricing options Learn about Surveillance Station
Flexible and accessible Optimized cost control Subscribe C2 OneStorage plan by total storage capacity and flexibly assign backup to only your most critical cameras in Surveillance Station. Wide compatibility Secure NAS footage from over 20,000 camera models, leveraging Surveillance Station’s wide camera compatibility.
Cloud-powered convenience Seamless browsing Enjoy snappy online playback with granular filters to quickly zoom in on key events. On-the-go management The Surveillance365 app for Android and iOS lets you review footage anytime, anywhere.
Seamless monitoring experience Advanced user permissions Administrators can manage sub-accounts with granular access, specifying exactly which cameras each user is permitted to view. Multi-channel playback Supports simultaneous synchronized playback of multiple camera feeds for more efficient event review.
Estimated storage requirementsSee how your choice of resolution and codec impacts your storage needs.
45 days90 days180 days
Video Format
  • H.264
  • H.265
ResolutionBitrate24/7 Continuous Recording Event Recording Event recording storage estimates are based on 8 hours of daily recording.
1080p1.48 Mbps0.69 TB0.23 TB
5MP3.38 Mbps1.57 TB0.52 TB
4K5.32 Mbps2.47 TB0.82 TB
Surveillance365Business cloud-native video surveillance solution Get Started Frequently asked questions Where are my cloud servers located?
Our cloud servers are located in Germany and the United States. Users are free to choose which of the servers their data is stored on.
Can I upload my own videos to Surveillance365?
No. Only footage from cameras paired with Surveillance Station or Surveillance365 can be uploaded. You will also need to purchase a C2 OneStorage plan. Learn more.
 Additional resources Synology Camera A cross-platform design enables you to choose between on-premises or cloud-based management. Learn more Synology microSD card Industrial-grade microSD card for 24/7 high quality video streaming. Learn more Surveillance365 pricing Customize your VSaaS (Video Surveillance as a Service) solution to match your exact needs. Learn more
Notes:A Cloud Backup plan subscription is required to enable the cloud backup feature.For example, low bandwidth mode decreases the bitrate on 5MP Synology Cameras from 3 Mbps to 1.5 Mbps, reducing bandwidth usage by up to 50% with minimal loss in video quality.
Notes:A Business Plan subscription is required to enable the user management feature.
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